ÌýPosition: Innovative Technology Integrator/Software Implementation Specialist
*Federal Contract position* 6-9 months duration; 0.5-0.75 equivalent depending on project needs. Work can be fully remote.
Reports to:ÌýDale Jordan, CTO
Adrienne Mellott, AVP Academic Operations and Grant Program Director
Position Summary:Ìý º£½ÇÖ±²¥app College seeks professional services to support the implementation, configuration, and operationalization of the EAB Navigate360 platform. This engagement focuses on five major workstreams essential to a successful deployment: project leadership, technical integration, platform administration, workflow implementation, and AI‑assisted engineering using Replit.
The contractor will work in partnership with º£½ÇÖ±²¥app’s Program Sponsor, Technical Sponsor, and EAB’s Strategic Leader and Technical Project Manager.
Primary Responsibilities:
ÌýProgram Ownership & Project Leadership
The contractor will serve as º£½ÇÖ±²¥app’s functional project lead for Navigate360, responsible for day‑to‑day coordination and delivery. Activities include:
- Managing the implementation timeline and milestones
- Facilitating cross‑departmental decision‑making
- Preparing leadership updates and status reports
- Coordinating with EAB’s Strategic Leader and Launch Consultant
- Ensuring alignment between institutional goals and platform configuration
- Driving adoption planning across advising, faculty, and student services
Outcome: A well‑managed, on‑schedule implementation with clear communication and institutional alignment.
Technical Lead & Data Integration Management
The contractor will act as º£½ÇÖ±²¥app’s Technical Lead for all Navigate360 data work. Responsibilities include:
- Mapping º£½ÇÖ±²¥app’s data to EAB’s required schemas
- Coordinating extraction of student‑level, course‑level, advisor, and holds data
- Leveraging the existing Admissions and Enrollment databases
- Preparing and validating historical datasets (up to 14 years)
- Supporting SSO configuration and nightly automation
- Working directly with EAB’s Technical Project Manager on data validation
Outcome: Accurate, automated nightly data feeds and a validated historical dataset powering Navigate analytics.
Application Administration & Platform Configuration
The contractor will serve as interim Application Administrator during implementation. Responsibilities include:
- Configuring roles, permissions, care units, and user groups
- Setting up alerts, campaigns, workflows, and templates
- Managing content, resources, and student‑facing elements
- Supporting UAT and coordinating end‑user testing
- Establishing long‑term administrative practices for º£½ÇÖ±²¥app staff
Outcome: A fully configured Navigate360 environment ready for launch and sustainable long‑term administration.
Workflow Implementation & Operational Playbooks
The contractor will design, implement, and operationalize Navigate360 workflows across advising, student success, and faculty engagement. Responsibilities include:
- Building automated workflows, alerts, and campaigns
- Designing care unit processes and escalation paths
- Creating training materials, SOPs, and operational guides
- Delivering training sessions for advisors, faculty, and staff
- Using Replit.com AI tools to accelerate documentation and workflow development
Outcome: Functional, institution‑specific workflows with clear operating practices and trained end‑users.
AI Coding & Engineering Using Replit
The contractor will leverage Replit as the primary engineering and automation environment. Responsibilities include:
- Developing Navigate data export scripts and automation logic
- Enhancing the Admissions Engine to support Navigate data requirements
- Building AI‑assisted tools, documentation, and workflow generators
- Creating reusable code modules for data validation, transformation, and monitoring
- Supporting º£½ÇÖ±²¥app’s long‑term AI‑enabled operational strategy
Outcome: A modern, AI‑supported technical foundation that accelerates implementation and reduces long‑term maintenance burden.
Experience, Skills and Abilities:
- Demonstrated experience leading similar software implementation projects
- Technical proficiency with database management, API design and integration, use of AI coding tools
- Experience employing project management frameworks and tools to organize team’s work
- Ability to problem-solve and troubleshoot issues independently
- Ability to lead a technical and non-technical team to successfully complete a software implementation
- Strong communication skills in creating documentation, and providing status updates both written and verbal
TO APPLY:Ìý Please send resume, cover letter, and names, addresses & phone numbers of three professional references to:Ìý Human Resources * º£½ÇÖ±²¥app College *ÌýOne College Green *ÌýLa Plume, PA 18440-1099 * email:ÌýÌýhumanresources@keystone.edu
Ìý
Ìý
Ìý
